Congestion at the junction with the M3
Michael frequently receives complaints about the A322 Lightwater bypass, and it is recognised as the most significant cause of traffic congestion in Surrey Heath. He has been working with Surrey County Council and the Department for Transport to seek the necessary investment, and has pressed Highways England for action. Below is a timeline of the recent action Michael has been taking:
*LATEST UPDATE* April 2024 – Following a number of reports from constituents that the traffic congestion at the A322/M3 junction has been particularly bad recently, Michael wrote once again to National Highways to underline the misery caused by the delays at this junction and asked for the phasing of the traffic lights to be re-checked to ensure they are working as they should.
Michael also spoke with National Highways’ Regional Director for the South East on 12 April to emphasise his belief that this is the most congested junction on the highways network. He posted a video update on Facebook, which you can watch here.
To follow up his virtual meeting and to request further details, Michael wrote to the Regional Director for the South East, and he received the following response on 19 April:
Thank you for your email of 6 April 2024 on behalf of your constituent’s concerning congestion at the A322 junction with the M3, for discussing this in our meeting of 12 April 2024 and for your follow up email on 18 April 2024.
I understand your concerns with the delays your constituents are experiencing, and I can assure you that we are keen to resolve this issue. I hope this response provides reassurance that we are trying to better understand what is causing the congestion so that we can implement a solution.
I can confirm we have now installed two temporary CCTV cameras on the junction to give us better visibility of the location which will assist us to identify what is causing the congestion related to the traffic signals. This is an interim measure whilst we arrange the installation of permanent junction monitoring cameras.
The location of these cameras is within the National Highways boundary where the optimum position has been selected to view all arms of each slip road. One of the cameras installed does provide coverage of the Lightwater side of the junction. We are aware of exit blocking on the A322 northbound which at times affects the M3 J3 roundabout. This is largely a capacity issue where the timings on the roundabout are limited in this scenario.
Access to the junction cameras will allow our Regional Operation Centre (ROC) operators to view the junction to ascertain whether real time traffic management is needed on the network to alleviate congestion, especially at peak periods. We can then use this information to implement the right course of action to remedy the build-up of traffic and to establish if the performance of the traffic lights could be improved.
Access and training will be provided to our ROC operators by the end of May, and we intend to monitor the AM/PM peaks during June to identify any potential improvements. To allow us time to capture and assess enough data to outline the next steps, our Engineering Team Manager, Eloise Phillips will be able provide an update of our findings in July, please let us know if that would be of interest.
During site visits made in the last week we have also identified that there may be issues with the traffic signals on New Road which may be contributing to the congestion. Surrey County Council maintain these signals, and we will liaise with our counterparts, as we have done previously, to resolve any issues here.
In terms of a longer-term solution for M3 J3/A322, we are continuing with our assessment work. It is important that we fully explore the causes of congestion and determine the most appropriate solution to address it. This involves considering what could be viable in terms of larger-scale enhancement to address both the issues of congestion and incidents, recognising that the two can be linked.
Our plan is to better understand the nature and scale of the issues, and then assess concept solutions in relation to traffic benefits. We will also take account of factors such as cost and environmental constraints and sensitivities.
The study work we are undertaking will help inform future road investment strategies beyond 2030, and we expect to have initial findings later this year. Any feasible concept recommendations will then be considered by government and prioritised nationally.
October 2023 – National Highways responded to the recent concerns Michael raised about the traffic signal phasing at the junction of the A322/M3, stating:
“On initial check of the operation and phasing, there does not appear to be an obvious issue at the signal locations. However, we are investigating the possibility of a vehicle detector fault and, if found to be faulty and impacting on the operation of the junction, we will rectify this as soon as possible.”
September 2023 – Following a report from a constituent that the traffic signals at the A322/M3 junction are only allowing two cars at a time to travel north on the A322 over the M3 to Bagshot, Michael wrote to National Highways to ask for the phasing of the lights to be checked as soon as possible to ensure the signals are working correctly.
July 2023 – Michael wrote again to the Department for Transport and National Highways to follow-up on the response from May to request an update on what progress had been made, and to ensure that the matter continued to receive the necessary attention it thoroughly deserves. Michael received the below response. As you will read, National Highways confirmed that the process of securing infrastructural improvements is a long one with numerous hurdles, and whilst Michael shares residents’ frustration that it has taken so long to get the ball rolling on meaningful improvements, he is very encouraged that progress is finally being made. Michael will continue to keep up the pressure, and will share any updates in due course.
May 2023 – Michael received an update from Minister Holden which you can read below. Michael was delighted to hear that whilst the plans remain in the early stages, a hurdle had been overcome allowing National Highways to start putting together the case for large-scale infrastructural improvements to the junction which Michael and local Councillors have been campaigning for.
April 2023 – Michael met Minister Holden who explained that he would write to Michael with news on potential long-term solutions in due course. Michael also held his follow-up virtual meeting with National Highways who explained that the phasing works had been completed, and he was encouraged to learn that improvements were being recognised at the junction by National Highways.
March 2023 – Michael received a response to his previous correspondence to the Department of Transport explaining that works were ongoing to secure short-term improvements, and offering a meeting with the Roads Minister, Richard Holden MP, to discuss what more can be done. You can read the response below.
February 2023 – Michael wrote again to press for the planned changes to the traffic lights to take place as soon as possible and is awaiting a reply.
January 2023 – Michael wrote on 6 January to ask for a confirmed date for the planned changes to the traffic lights. On 23 January, National Highways frustratingly confirmed that the works had been delayed once more.
December 2022 – National Highways wrote to Michael on 1 December to let him know that it had concluded its investigations into cross-linking the Urban Traffic Control (UTC) and would be implementing some soft enhancements for the peak period to improve the tidal movements and achieve more throughput. These changes were scheduled to be made by the 16 December. Michael wrote back on 11 December to ask how long National Highways would be monitoring the performance of the signals before making an assessment, and to request a further meeting. National Highways responded on 21 December agreeing to a meeting, but sadly reported that the previously planned changes of 16 December had been delayed until January.
November 2022 – Following the most recent response from National Highways and the appointment of a new Transport Secretary, Michael wrote to the Secretary of State, the Rt Hon Mark Harper MP, to highlight his frustration at the lack of progress being made, and asked him to ensure that the Department and National Highways are working together as efficiently as possible to find a suitable resolution without further delay. He will be sure to share any response he receives.
October 2022 – Michael received the below response from National Highways clarifying that traffic signal control results would arrive in late November, and also explaining that they were seeking approval from the Department for Transport and that a public meeting would be held once approval was granted or following the conclusion of the route strategy consultation, which will likely be early 2023.
September 2022 – Michael wrote again to National Highways in response to the reply from August, most specifically: to request firmer dates on the outcome of the further work being done to investigate how traffic signal control can be improved by cross-linking the Urban Traffic Control (UTC) to Microprocessor Optimised Vehicle Actuation (MOVA); to re-affirm the acute pressures the junction faces, and how these pressures will only grow with planned developments; to request that the matter be treated as an absolute priority by National Highways when approaching the Department for Transport for funding; and to enquire again about the promised public meeting National Highways committed to in January 2022.
August 2022 – Following Michael and Matt Furniss’ joint letter to National Highways, they received the attached response. Michael also held a meeting with local County Councillors Rebecca Jennings-Evans and Richard Tear at the end of August to discuss ongoing concerns raised by residents and to update them on his approaches to National Highways.
June 2022 – Having chased for further news, Michael received the below response from National Highways regarding the completion of its validation exercise. As you will read, the response disappointingly offered limited progress. Consequently, Michael then sought a meeting with the Cabinet Member for Transport at Surrey County Council, Cllr Matt Furniss, so that they could discuss how best to proceed. This meeting took place on 24 June, and it was agreed that they would write again, jointly, to Nicola Bell at National Highways, to offer an update on the continuing deterioration of the situation at the junction and to call once more for further action. Michael also raised the issues with colleagues in the Department for Transport and promised to continue to update affected constituents.
April 2022 – Michael wrote to Defra to raise residents’ considerable ongoing concerns relating to noise and air pollution emanating from the junction. He explained the importance of finding a feasible solution, especially in light of the previous proposed solutions which have been pursued to little avail, including resurfacing the motorway and planting trees along the noise hotspots. Whilst Defra’s Noise Mapping process is undertaken every five years, with the next exercise scheduled in 2024, Michael asked what mechanisms exist to allow an area to be monitored outside of the usual schedule. He has not yet received a response but will be sure to share any news once received.
March 2022 – Michael then received the below reply from National Highways suggesting he approaches Defra regarding its Noise Mapping Process.
February 2022 – To follow-up on the below summary, Michael wrote again to National Highways to reaffirm their commitment to a public meeting with residents and to ask to be updated upon the completion of the Validation Exercise detailed in the January letter. Michael also asked for any further advice and assistance regarding what alternative measures might be available to help mitigate noise and air pollution.
January 2022 – Michael held another virtual meeting with a number of representatives from National Highways (formerly Highways England) to discuss what progress had been made regarding long and short-term options for reducing congestion at the M3/A322 junction, as well as what action is being taken to reduce noise and air pollution. He posted an update on his Facebook page, which you can read here. He received the below response and summary of the meeting from National Highways in late January.
September 2021 – Michael, together with Cllr Tear and Cllr Jennings-Evans, continued to press for improvements to deal with traffic congestion and pollution on the A322 and M3. They were in regular touch with Matt Furniss, Cabinet Member for Transport and Infrastructure at Surrey County Council, and you can read Cllr Furniss’ response here.
July 2021 – Michael sent joint letters with Cllr Tear and Cllr Jennings-Evans to Highways England and Surrey County Council, which are attached below.
June 2021 – Michael met local County Councillors Richard Tear and Rebecca Jennings-Evans to discuss the issue of congestion at the M3/A322 junction, as well as wider problems surrounding noise and air pollution along the M3. They committed to working together to press Highways England, the County Council, the Environment Agency and Defra for the necessary improvements.
May 2021 - Michael held a further meeting with representatives from Highways England and Surrey County Council to discuss the congestion problems at the junction and how they could be addressed. He posted an update on his Facebook page which you can read here.
March 2021 - Michael held a virtual meeting with local County Councillor, Mike Goodman, the Regional Director for Highways England’s South East Operations, Nicola Bell, and the Technology Engineering Manager, Eloise Philips, to discuss the urgent need for action to reduce congestion.
September 2020 - Michael wrote again to Nick Harris to ask for a further update, and a copy of his response of 16 September is attached below
May 2020 – Michael wrote to Nick Harris to ask for an update, and a copy of his response of 8 June is attached below
February 2020 – Michael wrote to the Chief Executive of Highways England, Jim O’Sullivan, to ask for news concerning the study into possible solutions to ease the traffic issues at the junction of the A322 and the M3. Nick Harris, Highways England’s Operations Executive Director, provided a response and a copy of his letter of 13 March is attached below.
September 2019 – Michael met Councillors Bill Chapman, Mike Goodman, and Rebecca Jennings-Evans at the junction to discuss the congestion and the action they could take together. Michael then wrote to the Leader of Surrey County Council, Tim Oliver, to highlight the issues that had been raised.
Lay-by in Bagshot
The A322 lay-by in Bagshot near Freemantle Road was causing local residents a great deal of misery, and following Michael’s campaign with local Councillors, the Surrey Heath Local Area Committee responded and agreed to close the lay-by.
Surrey County Council allocated the necessary funds to permanently close the lay-by, and the work was completed in September 2020.